Communicating Effectively for Dummies

Communicating Effectively For Dummiesshows you how to get your point across at work and interact most productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.
 
Whether you’re the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummiesoffers all the strategies, tips, and advice you need to:
 
Learn how to become an active listener
 
Accentuate the positive in negative situations
 
Find win-win solutions for conflicts
 
Stay on track when writing e-mails and letters
 
Handle presentations, interviews, and other challenges
 
Speak forcefully and assertively without alienating others
 
Management consultant Marty Brounstein