How to Tell Anyone Anything - Richard S. Gallagher
How to Tell Anyone Anything

16,99 €

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How to Tell Anyone Anything - Richard S. Gallagher
How to Tell Anyone Anything - Richard S. Gallagher

How to Tell Anyone Anything

Breakthrough Techniques for Handling Difficult Conversations at Work

No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes great communication skills to... Čítať viac

Vydavateľstvo
Amacom, 2009
Počet strán
240

No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes great communication skills to successfully get the message across with feelings and relationships intact... Čítať viac

  • Brožovaná väzba
  • Angličtina

16,99 €

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Viac o knihe

No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, "How to Tell Anyone Anything" steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
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Počet strán
240
Väzba
brožovaná väzba
Rozmer
150×226 mm
ISBN
9780814410158
Rok vydania
2009
Naše katalógové číslo
199155
Jazyk
angličtina
Vydavateľstvo
Amacom
Kategorizácia

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