Total Customer Satisfaction
- Vydavateľstvo
- John Wiley & Sons, 1998
- Počet strán
- 400
Total Customer Satisfaction reports on the breakthrough methods used by award winning hospitals and health care organizations to achieve top-rated national status in customer satisfaction. Learn from top experts in the field how to create and implement... Čítať viac
- Brožovaná väzba
- Angličtina






