KnihyOdborné a náučnéHumanitné a spoločenské vedyEkonómiaITSM and ChaRM in SAP Solution Manager

ITSM and ChaRM in SAP Solution Manager

Nathan Williams

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find... Čítať viac

Vydavateľstvo: SAP Press, 2013

Počet strán: 903

Pevná väzba
Angličtina

89,95 €

Na objednávku
Dodanie môže trvať viac ako 30 dní

Naši škriatkovia odporúčajú

Bohyne a prízraky - Juraj Červenák, Artis Omnis, 2024

Viac o knihe

Stay ahead of the curve with IT Service Management (ITSM)! This is the comprehensive guide to the new and improved functionalities in SAP Solution Manager (SolMan). Find everything you need to work with the 7.1 versions of Change Management and Application Incident Management (the new Service Desk): the important concepts, instructions for configuration and functionality, and expert tips and best practices.

Understand how to process all of your service, problem, and change requests
Get step-by-step configuration instructions for ChaRM and Application Incident Management
Find practical advice and best practices
Up to date for release 7.1

Čítať viac