Od autora Laurence Alison od vydavateľstva Vermilion

Get what you want from even the most difficult characters. All of us have to deal with difficult people. Whether we're asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and

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We have to make choices everyday, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently? ...

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