The Maintenance Policies and Procedures Manual 2nd Edition ("How to Start Up and Run Your Maintenance Department"), is larger than the first edition manual as far as the policies and maintenance procedures go, it is an improved and more advanced version. Still designed and produced for the small to medium business with limited or no maintenance policies in effect. All of these files and programs are as generic as possible. You may alter them for your own use as long as you do not commercialize them.